Why is my youtube tv not working
LG Smart TV: How to Fix YouTube App Not Working (9 Solutions)
0:00 / 0:00
Timecodes:
hey what's up guys so you have a LG
Smart TV and you have an issue with your
YouTube app it's just not working maybe
it's not loading or maybe it's opening
or maybe it's frozen or maybe you get a
black screen or perhaps you get an error
it's some kind of error message or even
if it is unresponsive I'm gonna give you
guys 9 solution to get you up and
running now and this should help at
least 80% you guys should have your
YouTube app working on your LG Smart TV
by the end of this video at least 80%
okay so step number one okay with your
TV currently on what you want to do is
just go ahead and unplug it from the
wall okay so let's go ahead and unplug
it
TV turns off go ahead and leave it
unplugged for one minute after one
minute is up come back and we want to
put the put it back into the wall socket
there and then your TV should turn on
give it a second once it's up go ahead
and try to open up the YouTube app and
hopefully you're up and running if not
we're gonna go to step number two okay
so if the first step still didn't work
you still have any issues with YouTube
app the second step we're going to do is
this okay again what we're going to do
is we're going to go ahead and unplug it
unplug the TV just like that and then
the next thing what you're going to do
is go to your wherever your router is I
have a router and a modem separate you
most of you guys will have like a
wireless modem and it's your router and
your modem okay what you want to do is
just unplug it okay you just want to go
ahead and unplug it I have a modem in a
router go ahead and unplug it and so you
have three things unplugged okay you're
gonna have your your modem in your
router unless you just have the modem
and wireless router in the one so these
will be unplugged the TV is unplugged
I'm gonna wait five minutes
after five minutes is up I'm gonna start
off by plugging in my modem my router
and then my TV okay so after five
minutes now I have my modem in my router
plugged back in waiting for the lights
to pop back on and now I'm gonna come
back and plug my TV in just plug that in
TV should turn on automatically now once
it turns on and you're booted back up on
your TV what you want to do is wait
about five minutes so that you can find
your internet connection and everything
once it after about five minutes then go
ahead and open up your YouTube app and
hopefully you're up and running so after
about five minutes go ahead and try to
open up YouTube and hopefully you're
back up and running okay if you're not
we're going to go to the next possible
solution here okay so the next thing
we're going to do is we're going to see
that there is an update for your LG TV
so first thing is let's grab the remote
here and tap on the gear icon the
Settings icon tap on that and then you
just want to go see all the icons on the
right-hand side you want to go all the
way down to where it says all settings
on the very bottom there click on OK on
the remote now what you want to do is
you want to go all the way down to
general the let's kind of size to go
down to general tap on OK and then what
you want to do is you want to move over
to the right with your arrow on your
remote control and now we want to go all
the way down keep on going down until we
see about this TV so go to about this TV
click on the ok and now you can see if I
scroll down one more it says check for
updates so go ahead and tap on OK and
see if there's an update so mines check
in right now if you have an update go
ahead and proceed with the update if you
don't have an update and we're going to
go with the next possible solution and
don't forget if you do have an update
after you update after it's done
updating go ahead and open up the
YouTube app and see if you are up and
running ok anyways if not we're going to
go to the next one and for me I mean
there's no updates found so now I'm
going to go to the next possible
solution alright so the next thing we're
going to do is still not working it was
we're gonna go ahead and reset your
network settings ok so let's go back
into settings on your remote you can go
ahead and click on the gear icon right
there and then we're going to go it all
the way down we're going to go down this
time now all the way down but 2 which
says network the purple icon right there
click on OK now go ahead and hop over to
the right the arrow and then we're going
to go down to where it says Wi-Fi
connection
tap on that now you can see I'm
connected right now to my home Wi-Fi
network the I TSH guest what I'm gonna
do is woops me you have to go and
highlight it so once I click on okay
it's going to disconnect me from it and
now I have to reconnect and answer my
password again okay so right now I'm not
connected to no internet as you can see
there's no checkmark there so let me go
back to my home network here click on ok
now I'm going to have to enter my
password here so let me go ahead and put
my password in alright so I just entered
my password now I'm just going to go up
go down to where it says connect right
here highlight it click on the ok and
then wait till I get the check mark by
it now go back into your YouTube app
open it up and hopefully you're up and
running if you're not we're going to go
to the next step alright so for this
next step what we're going to do is
we're going to uninstall YouTube the app
and then reinstall it ok so click on
your home button on your remote where
you see all your apps here and then we
want to go all the way over so you see
YouTube here now go ahead and click on
the ok button on your remote sorry
actually we have to do is go to youtube
app and then you want to press and hold
ok ok present hold ok and then it's
going to pop up like that ok so now
after the YouTube app is up what you
want to do is you want to go ahead and
press on the down button once ok and
when you push it the down button once
that little X is going to be on top next
thing you want to do now is use your
volume keys and tap up once and that
little ghost is going to pop up above
the X ok now go ahead and select ok and
this is going to delete your YouTube app
are you sure you want to delete you to
app we're going to move over to yes ok
it okay now it's long gone
now we got to do is go ahead and go back
in and what we're going to do is
reinstall YouTube so I'm going to click
on your home button and then this time
you want to go all the way over to LG
content this is fuchsia color right here
click on OK and now we're going to do is
a search for the YouTube app so we can
reinstall it alright so from here I mean
if we go you want to move up and we want
to go towards apps okay see apps over
there move over move over highlight it
apps click on ok ok so now what we want
to do is go to search the magnifying
glass so go up
highlight apps and then move over to
where it says search and then tap on
enter and now we're going to go ahead
and look for YouTube so type in you okay
and I see YouTube right there let me
just move down one it's not YouTube TV
or YouTube kids it's just regular
YouTube so let me go back up here let me
highlight YouTube you can see right
there we focus in go ahead and click on
ok on your remote ok so from here what
we want to do is we just want to scroll
all the way down just go down all the
way it says YouTube here again not
YouTube TV YouTube kids we're doing
regular YouTube here ok so make sure
that just the YouTube is highlighted
going to click on the ok button here
give it a second here and now we can go
and install it's already highlighted
click on the ok button on your remote
give that a second to install ok so the
app has been installed let me go ahead
and click on ok now what I want you to
do is I'm going to launch it from here
or you can just go back to the click on
your home button and now if we should
have YouTube back on here
right here go and open that up and
hopefully you're up and running if not
we're going to go to the next step so
the next thing we're going to do is go
ahead and change your ipv6 okay so first
thing is going to go back to your
settings to click on the gear icon and
then we want to do is go back down to
network so go all the way down to the
purple icon right here it says Network
click on the ok button on the remote
give that a second here so real going
back into the network settings ok now go
ahead and use the right arrow on the
remote and we
go down to Wi-Fi connection click on
okay now I want you to go all the way
down to advanced Wi-Fi settings click on
OK on the remotes and now right now you
can see my ipv6 is off what if yours is
off what I wanted to do is go ahead and
turn it on now and now go back to your
YouTube app over to the left see if it's
up and running and it's not there now I
want you to come back to the network
settings right here and from on I want
you to go back and turn it off now now
it's off now go back and open up YouTube
app and hopefully you're up and running
if not we're going to go to the next
step alright so for the next step here
we're going to go ahead and change your
DNS server to 4 8 or 8 8 4 4 ok so we
need to go back into the same network
settings here so again if you want to
just click on the Settings icon and then
you want to go down to network which is
that purple icon right there with the
globe so give it a second and we're
going to go back into the network
settings ok so now go ahead and move
over to the right and then go down to
where it says Wi-Fi connection so click
on OK and the same thing here what we
want to do is go down to where it says
advanced Wi-Fi settings click on OK on
the remote and now you can see the DNS
server down here ok the very bottom but
we have to do is let's go down highlight
edit ok
I like edit and then click on OK and now
we want to do is ok so you're probably
on set on automatically so first in
order first to change of DNS we have to
uncheck the set automatically so with
set automatically highlighted just go
ahead and tap the ok button on the
remote and that unchecked set
automatically now we can change the DNS
server so just go down highlight DNS
server click on oops let me focus in on
here see how it's highlighted with that
fuchsia color not going to click on ok
and now what you want to do is we want
to change this ok we want to try two
different DNS addresses here so just go
ahead and go down to clear all now what
we want to try first is 4/8 ok so it's
going to be 8
okay so you can see here I'm typing in
what I have here is 8.8.8.8 okay now
what I'm going to do is go ahead to
connect okay so I can just let me move
up and to highlight where it says
connect right here let me try to click
on the okay button
okay and there you go now my Deena is
set to four eight and for me to confirm
I can just simply just click on the back
button on my remote and then you can see
how is grayed out down here my DNS
server is eight eight eight eight eight
eight eight
okay there's no dot at the very end
anyways from here go ahead and open up
YouTube Matt and hopefully you're up and
running if you're not what I want you to
do is come back the DNS server and
change it from four eighths to 8.8.4.4
okay so eight eight four four changed at
and then go ahead and try YouTube and
then you should be up and running okay
now if you're still not then what I'm
going to do is just go back go back to
the same area here and I want you to
just go back to where it says set
automatically okay so if I click on edit
and now I'm just going to go all the way
up set it back automatically like that
and you can see my DEA's my DNS server
here changes not a last type I have for
you for a possible fix as basically just
doing a factory reset okay resetting
everything back to your original default
settings as if you just bought this lg
tv brand-new and took it out of the box
okay and how you do that is we're gonna
go back into settings here just go into
settings and you want to go all the way
down to where it says all settings on
the bottom right hand side the fuchsia
color all settings click on okay and
then from here we want to go down we
want to go down to general then move
over to the right on the remote and we
want to go all the way down just keep
going down until we see aha reset to
initial settings go ahead and click on
OK there okay so resetting will delete
all of your content so remember when you
do a factory reset you're deleting
everything on there so once you do that
and it's
done doing a factory reset you have to
start everything back over you have to
pick cheese you have to go through the
setup choose your language choose your
Wi-Fi put your Wi-Fi password in and all
that good stuff and then hopefully
that'll help some of you guys as well if
you just do a clean slate and start back
over any questions or issues comment
below if this worked for you give me a
thumbs up if it didn't give me a thumbs
down right good luck
![[Fixed] Youtube Not Working on Smart Tv, Can](https://img.youtube.com/vi/8Wl9PqgY7mc/mqdefault.jpg)
