Why is my straight talk service not working
[FIXED] Straight Talk New Verizon SIM Card Not Working (No Internet)
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hey how's it going if you just got
booted off a straight talk because you
didn't switch your sim card over to the
verizon one then hopefully we can get
you back up and running all right so my
wife and i got uh messages back in may
and june saying that we had to switch
over to the new verizon sim by july 6 or
they would cut off our service and they
told us to order one of these new free
sim cards here and we went ahead and did
that but we never installed it because i
looked on all of the online forums and
it was just horror stories of everyone's
phones not working after they installed
it so we just decided to ride it out
july 6 came and went and nothing
happened so we figured we're good to go
that was until july 21st and when we
woke up this morning and all we could do
is dial 9-1-1 or play on wi-fi since we
both work from home this is a bit of a
monkey wrench in our day brief
background on our phones we both have
samsung s21s and they are both unlocked
we got them off of swapa and we use
straight talk when i looked up both of
our phones on verizon's website they
said they should be compatible so when i
busted out the new sim card today i
thought this will be easy right it's
compatible and instead i was swearing
like a pirate for 90 minutes trying to
get this thing to work here's how i got
it fixed
step one turn off your phone and remove
the current sim
step two if you got the free verizon sim
that they were sending out a month or
two ago take that out put it in your
phone and then reboot your phone with
your phone rebooted it'll take about
three to five minutes and you'll get a
text from straighttalk saying welcome to
the network text back the word phone in
order to claim your free month of
service and to get a new number since i
kind of want to keep my number i ignored
this step instead i thought it would be
a good idea to text one step to 611611
and this was just a hassle nothing
really happened i basically typed in all
of my info
no matter which way i chose my story
along the way pressing one or two it
ended up the same result that things
were just not going to work feeling
pretty sad i decided to look at the
envelope that the sim card came with and
i used the instructions here and i went
to
stbyop.com
straighttalkbringyourownphone.com
and i thought that this would work on
the website using wi-fi again that was
not the case it led me to
it basically saying my phone was not
compatible by the end of it no matter
which way i sliced it
so if you're like me and you have an
unlocked phone and you went ahead and
got one of the new verizon sims it's
just waiting to be installed but you
don't know what to do here's how you get
it taken care of
now this is my creative alias on
downdetector.com
john nobody will figure me out now the
reason i think the instructions don't
work is because they gave you a full 30
days to go through these instructions
and do that but since you procrastinated
like me they force activated it on the
back end so now when you go try to do it
it just causes headaches because you're
trying to activate a card that's already
active so it's just going to give you an
error
so again go through steps one two and
three where i basically said to take out
the old sim put the new one in reboot
your phone and after three to five
minutes you'll get a text message
telling you to join the network by
typing in phone again ignore that do not
type in phone do not type in one step
and do not go to stbyop.com
nothing good will happen
step four if you're smarter than me
you'll realize that if you got a text
that you're somehow on the network in at
least a minimal way and um go ahead and
test out your phone you'll probably be
able to call and receive phone calls
but you probably won't be able to get on
the internet yet so on step four when i
came to this realization i decided to
call my mom and when that worked i
decided to have her call me back
once that was done my phone actually
popped up with a message saying that it
would reboot itself and then it would
implement the new sim settings and
everything was great after that for me
my voice phone on the other hand was a
little more finicky for hers i still
followed steps one through four but i
was not getting any further with as far
as internet working
and since i'm not tech savvy it took me
a while to figure this out but here's
what you do you're going to want to
change the apn settings
so for my particular phone basically you
go to settings connections mobile
networks and then access point names or
apn from there i was not able to edit my
wife's apn but it did not match what
mine was so when i would try to edit
hers it would not allow it to save and
it would just say that i don't have
access to that network so instead of
editing i decided to add a brand new one
and that ended up working just fine for
me and all i did was i basically made
the name right here tracfone
and then i made the apn tracfone.vzwentp
i will put that in the description below
with the new apn created i switched over
to that apn and instantly
her phone was working again i hope this
helps you out guys uh feel free to leave
me a like if it did and if it didn't
help you out you can hit the dislike
button as well sorry about that straight
talk sucks but we'll get through this
together take it easy