Why is my phone dying while charging
iPhone X/XS/XR/11: Won't Turn On While Charging for Long Time?
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hey what's up guys so you have a iphone
10 10s
10s max even the iphone 11s and you have
an issue where
you plug your phone in mine mine's been
here plugged in for four hours
and it should turn on automatically okay
if your phone is dead and you plug it in
typically like maybe no more than 10
minutes it should it'll boot
back up by itself as soon as it hits
three percent okay anyways
four hours now still nothing if i press
and hold this power button
still nothing now let me just show you
really quickly so
right now i mean i know it's charging if
i pull this
cable out now this means that it's not
charging and it needs a charge okay
so if i go ahead and just plug it back
in
this means it's charging okay and i'm
still getting nothing so
so the first thing what we're going to
do here is while it's plugged in and
it's charging what we're going to do is
we're going to force it restart
while it is connected while it's
charging okay so how you do that it's a
three key
uh press combination it's going to be
the volume up volume down
and then press and hold this power
button and do not let go until we see an
apple logo
so let's see if this works okay ready
volume up
volume down press and hold the power
button do not let go
i'm going to continue to hold here until
i see a
apple logo pop up i don't think it's
going to pop up but let's see here
going to keep on holding okay so
right about now the apple logo should
have appeared so if there's still 30
seconds and no apple logo
go ahead and let go so now i'm
suspecting is either
my cable here or it's the wall adapter
or the actual wall socket so what i'm
going to do now is i'm just going to go
ahead and just totally change cables and
i'm going to go directly to usb
on my laptop right here so let me go
ahead and
pop this in okay make sure it's charging
now what i'm going to do is i'm going to
wait 10 minutes okay
now after 10 minutes by 10 minutes
it should automatically turn on like i
said these iphones usually when it hits
about three percent it'll automatically
turn on
so i'm going to go ahead and leave it
here for 10 minutes i'm going to come
back here and see if it's on if it's not
going to force restart
if it's still not working then we're
going to proceed to other possible
solutions
i'll wait i'll come back in 10 minutes
okay guys so it's been about 10 minutes
now i thought my phone would have
automatically booted up but it didn't
so next thing we want to do is we want
to try to force restart it again okay
remember
volume up volume down press and hold the
power button
while it is charging okay so let's do it
together ready
volume up volume down press and hold
that power button do not let go that
power button until we see that apple
logo
gonna hold it for i mean no more than 30
seconds hopefully i get apple logo on
here
if not then i have to go to the next
possible solution
still holding here
still holding okay
it's uh it's still down okay so this is
what we're gonna do next
so what i'm gonna do is i'm just gonna
go ahead and unplug this right here
and then what i'm gonna do is i'm gonna
get a new cable i mean i really think is
the cable
so it could have been this could have
been a bad cable this could have been a
bad cable it also
possibly could have been my usb port on
my laptop as well but anyway
we're going to go ahead and do something
else now let me get another cable here
and i'm going to go and plug this one
into a surge protector
and then we're going to go ahead and
wait 10 minutes again and then see what
happens
so i'm going to go ahead and
plug it in here and then we're going to
make sure that it's
charging as you can see it is charging
now let me wait 10 minutes and hopefully
my phone boots back up if not we're
gonna have to force restart it again
let's see
okay so i only waited four minutes guys
and
what do you know it's up and running
okay now the issue that i had
i mean i think it was it could have been
both of the other cables that i was
using
or it could have been one of the other
wall outlets i used or it could have
even been the wall adapter as well
so you just guys just have to
troubleshoot okay now if it was still
down
uh next thing i would have did was i
would have forced restarted again okay
and sometimes
that'll actually boot it back up as well
anyway
my phone's back up good luck guys
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