if your mac is stuck on the loading
screen or the apple logo there's
multiple different things you could try
it's happening to mine actually but i
fixed this problem previously with
another computer so i wanted to show you
exactly what to do in a simple
step-by-step process there's an obvious
solution that sometimes solves this
problem but if you've waited long enough
on the screen what you could do is grab
the power button on your mac and press
and hold it for 10 seconds now this will
fully shut down your max stopping the
restart process
but then if you wait a little bit like a
few seconds and then restart it again by
pressing the power button sometimes this
does solve the problem in my case this
has not yet solved the problem so we'll
go to step two now step two is related
to what's plugged into your mag so i
have a hard drive plugged in here all
kinds of different accessories plugged
in here so what apple recommends is you
unplug all kinds of the different
accessories now the mouse is wireless
that's okay but i can also turn this off
and my wireless keyboard too i have i
could turn this off too and see if that
solves the problem you basically don't
want anything interfering with your mac
starting up so i'm going to unplug the
hard drive now i'm going to show you one
more thing but in my case it was the
external accessories specifically the
hard drive that was putting the restart
into that loop so it was just constant
apple logo it will do the progress bar
then another apple logo it just kept
going for like an hour before i started
uh troubleshooting it but
that solved my problem but let me show
you the third step if those two things
haven't helped so far now this option
requires something called the recovery
mode that is on every mac and i have an
intel processor mac so what i need to do
in my case is i need to turn off the mac
again by pressing and holding power and
then as soon as i turn it on i gotta
hold command and r at the same time so
the command key and the r key at the
same time
will put you in recovery mode and for
the newer max here it's a little bit of
a different process but you have to turn
on your mac and continue to press hold
on the power button until you see a
startup option okay so two different
processes depending on what kind of mac
you have now typically after 2021
these are the type of macs and before
that is probably an intel mac and then
it's going to bring you to this menu
over here which i can't screen record
and show you so i'll just have to show
you from the apple support website but
once you get to this page you could
actually do a couple of things you could
try disk repair and this will try to
repair your disk and if that doesn't
solve your problem you'll have to
reinstall your mac operating system so
those are the two things that apple
recommends that you do and if you also
have a time machine backup of an earlier
version of your mac you could try to do
it with that as well i have one of these
and i do have tutorials on how that
works but be careful with this because
you don't want to accidentally erase
your hard drive here using these options
but the disk utility typically does
repairs and tries to restart it so this
is the recovery mode and it's your last
option and apple recommends that if none
of those things work and you go through
the whole installation process the only
other thing you could try is bringing it
to your apple store here and try to get
support and i'll put a link to this
apple support page where all these are
explained in more detail and the apple
support contact here if the other three
including recovery mode did not work for
you so i hope one of those solves your
problem please let me know if you found
another solution that people could
utilize in the comment section below
thanks so much for watching i'll see you
next time